frequently asked questions

To provide the best possible service to all our clients, we have implemented a 48-hour business day cancellation policy. Please review the details below: 

• Cancellation Notice: Cancellations must be made at      least 48 business hours before your scheduled appointment. Business hours      are considered Monday to Friday, excluding weekends and public holidays.
• Late Cancellations: If you cancel less than 48      business hours before your appointment, including cancellations made on      Friday for a Monday appointment, you will be charged 100% of the      appointment fee.
• How to Cancel: To cancel or reschedule your      appointment, please contact us on 5672 1487 or 0415 386 657. We recommend      doing so as early as possible to avoid any charges.

We appreciate your understanding and cooperation in helping us provide timely care to all our patients. If you have any questions, please don't hesitate to speak with one of our wonderful team members